Shipping Information
At FluffyBorn, we’re proud to offer FREE shipping on all orders over $40 — because keeping your pets protected naturally should be easy and affordable!
Order Processing Times
After you place your order, please allow 1–3 business days for us to process and dispatch it.
An order is considered dispatched once it’s handed off to the shipping carrier and is officially on the way to your address.
During peak times and holidays, processing times may extend up to 7 business days — but we’ll always work as quickly as possible!
Estimated Shipping Times
Delivery times vary based on where you live:
United States: 5–9 business days
Canada: 4–8 business days
Australia: 4–9 business days
United Kingdom: 3–8 business days
Other International Locations: 3-10 business days
Please Note: During holidays or customs inspections, carriers may experience delays outside of our control. We appreciate your patience — your pet's natural protection is on its way!
Double-Check Your Shipping Info
Please double-check your shipping address carefully at checkout!
If you catch an error, email us at support@fluffyborn.com within 24 hours.
We’ll do our best to correct it before your order ships out.
If we detect an address issue, we’ll email you within 3 business days.
If there’s no response, we may need to cancel your order.
Delayed Delivery
While we ship your order as quickly as possible, sometimes delays happen that are beyond our control (weather issues, customs delays, or carrier problems).
If you experience a delivery delay, we recommend reaching out directly to the shipping carrier.
Need help? Email support@fluffyborn.com — we’re happy to assist however we can.
Lost or Stolen Packages
If your package is lost or stolen after shipping, don’t panic — we’re here to help!
Please contact your courier to file a claim first.
You can also email us at support@fluffyborn.com, and we’ll help you track it down.
While FluffyBorn isn’t liable for lost or stolen packages, we’ll always do our best to support you and, depending on the situation, offer a solution.
Shipping Policy Changes
FluffyBorn reserves the right to update this Shipping Policy at any time.
By purchasing from FluffyBorn, you agree to the most recent version of this policy.
We encourage you to review this page periodically.
And as always — if you have any questions, we're only a message away!